Cancellation Policy

Your appointment is time set aside just for you, this time is protected to give you the best service possible.   Life happens, here's what you need to know in case you need to cancel or change your appointment:

- Cancellations and reschedules must be made 24 hours in advance.  If a cancellation or reschedule is made less than 24 hours in advance, a $35 late change fee will be applied.  NO SHOWS incur the full amount of the service.

- Same day appointments made within a 24 hour time period must cancel or reschedule within 4 hours of their appointment or a $35 late change fee will be charged.

- LATE ARRIVALS: Please note that if you are more than 10 minutes late for your service, we may not be able to accommodate the service or services booked.  If at all possible, we would do our best to complete the service upon your arrival but as other clients may be scheduled, this will shorten the time allotted for you and may impact the quality of your treatment.  Cancellations made less than 24 hours in advance incur a $35 late change fee.

- NO SHOWS: The full amount of your service will be charged.

- A credit card is required to hold your appointment. Cancellation fees will be charged to the card on file.

Thank you for reviewing and supporting our policies.